Our Privacy Policy
Last Updated: March 24, 2025
Introduction
GoFlow Plumbing (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your information when you use our website or services.
Information We Collect
Personal Information
- Name and contact details
- Service address
- Phone number
- Email address
- Payment information
- Service history
Automatically Collected Information
- IP address
- Browser type
- Device information
- Usage data
- Cookies and similar technologies
How We Use Your Information
Service Delivery
- Schedule appointments
- Provide estimates
- Perform services
- Process payments
- Send confirmations
- Follow up on service
Business Operations
- Improve our services
- Analyze website usage
- Marketing communications
- Customer support
- Legal compliance
- Quality assurance
Information Sharing
We do not sell your personal information. We may share information with:
- Service providers
- Payment processors
- Legal authorities when required
- Business partners with consent
Data Security
We implement security measures including:
- Encryption
- Secure servers
- Access controls
- Regular audits
- Employee training
- Data backup
Your Rights
You have the right to:
- Access your data
- Correct inaccuracies
- Request deletion
- Opt out of marketing
- Withdraw consent
- File complaints
Cookie Policy
We use cookies for:
- Website functionality
- User preferences
- Analytics
- Marketing purposes
- Security measures
Children’s Privacy
We do not knowingly collect information from children under 13. Parents can request deletion of such information if collected inadvertently.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
Changes to Policy
We may update this policy periodically. Changes will be posted on this page with an updated revision date.
California Privacy Rights
California residents have additional rights under the CCPA, including:
- Right to know
- Right to delete
- Right to opt-out
- Right to non-discrimination
Contact Information
For privacy-related questions:
- Email: privacy@goflow.plumbing
- Phone: 707-200-8350
- Address: 10 Pine Ave, sonoma, CA 95476
Legal Compliance
We comply with applicable privacy laws including:
- CCPA
- CAN-SPAM Act
- Other applicable regulations
This privacy policy is effective as of March 24, 2025.
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