(707) 200-8350 We’re Available Now!

Our Privacy Policy

Last Updated: March 24, 2025

Introduction

GoFlow Plumbing (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your information when you use our website or services.

Information We Collect

Personal Information

  • Name and contact details
  • Service address
  • Phone number
  • Email address
  • Payment information
  • Service history

Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Usage data
  • Cookies and similar technologies

How We Use Your Information

Service Delivery

  • Schedule appointments
  • Provide estimates
  • Perform services
  • Process payments
  • Send confirmations
  • Follow up on service

Business Operations

  • Improve our services
  • Analyze website usage
  • Marketing communications
  • Customer support
  • Legal compliance
  • Quality assurance

Information Sharing

We do not sell your personal information. We may share information with:

  • Service providers
  • Payment processors
  • Legal authorities when required
  • Business partners with consent

Data Security

We implement security measures including:

  • Encryption
  • Secure servers
  • Access controls
  • Regular audits
  • Employee training
  • Data backup

Your Rights

You have the right to:

  • Access your data
  • Correct inaccuracies
  • Request deletion
  • Opt out of marketing
  • Withdraw consent
  • File complaints

Cookie Policy

We use cookies for:

  • Website functionality
  • User preferences
  • Analytics
  • Marketing purposes
  • Security measures

Children’s Privacy

We do not knowingly collect information from children under 13. Parents can request deletion of such information if collected inadvertently.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

Changes to Policy

We may update this policy periodically. Changes will be posted on this page with an updated revision date.

California Privacy Rights

California residents have additional rights under the CCPA, including:

  • Right to know
  • Right to delete
  • Right to opt-out
  • Right to non-discrimination

Contact Information

For privacy-related questions:

Legal Compliance

We comply with applicable privacy laws including:

  • CCPA
  • CAN-SPAM Act
  • Other applicable regulations

This privacy policy is effective as of March 24, 2025.

Need Professional Plumbing Service?

We're here to help with all your plumbing needs in Sonoma and Marin County.

Sonoma County Service

Serving Santa Rosa, Petaluma, Rohnert Park, and surrounding areas.

View Sonoma Services →

Marin County Service

Serving San Rafael, Novato, Mill Valley, and surrounding areas.

View Marin Services →